GDL operates both locally and nationwide under the motto – “Safe all the way.” The business consists of a strong concept offering transportation, machinery, and logistics services. GDL is established in over 20 locations in Sweden and has a turnover of 3.4 billion SEK. The company provides international, national, and regional transportation, directly from sender to recipient or via terminals and transshipment, with local distribution.

In its entirety, we can save up to 30% of a traffic controller's work by using pinDeliver in our operations.
John Jardman
Key Account Manager

Background and Challenge

Within GDL’s business area of Transport and Logistics, pinDeliver is currently utilized in the distribution segment in Östergötland. Many of GDL’s customers now require “track and trace” traceability for their transports, prompting GDL to search for a system that could be easily integrated with their business system. The choice landed on pinDeliver.

Solution with pinDeliver

Today, pinDeliver is used for home deliveries to households in Östergötland, Sweden. GDL utilizes pinDeliver’s Hub app, where the terminal staff scans all packages, streamlining terminal operations. Once all packages for delivery are scanned in, pinDeliver’s office tool takes over, automatically planning and optimizing routes for all packages before delivering them to the customer.

“By using pinDeliver’s Hub app with scanning functionality, we have been able to save on a full-time position. The system has saved us a tremendous amount of time and money,” says John Jardman, Key Account Manager at GDL.

GDL also uses pinDeliver to communicate with its customers and send notifications.

”An essential and valuable feature for us is that pinDeliver provides us with a geographic position when the driver has called the customer or delivered the goods. It gives us and the customer reassurance that we have indeed been on site and done our job,” says John.

Time and cost savings are highlighted as the most central advantages of pinDeliver by GDL.

”In its entirety, we can save up to 30% of a traffic manager’s work by using pinDeliver in our operations. pinDeliver is also a system highly appreciated by our traffic managers, who find it a very simple and effective system to work in,” continues John.

For GDL, it was important to find a partner for “track and trace” that was accommodating and responsive to the needs of the business. Personalized support was also crucial.

”I see a significant advantage in working with pinDeliver as the entire team is so accommodating to the needs of our business. The system’s development always happens rapidly. The pinDeliver team constantly helps us with new features and solutions. I appreciate this immensely. I also value the personal support that is always available,” concludes John.

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