CUSTOMER COMMUNICATION
Deliver a world-class customer experience
Enhance the delivery experience for your customers with SMS, email, and customized information pages in pinDeliver.
Informed customers are happy customers
Smooth for both you and your recipients.
Keep your recipients updated in real time
Automatic notifications via SMS or email keep recipients continuously informed about delivery status – from loading to arrival. Fewer questions, happier customers.
Follow the vehicle’s position on a map – giving full visibility for both sender and recipient.
Automatically updated estimated arrival times based on route changes.
Send the right information at the right time – create custom message templates for each delivery stage.
A portal for your transport buyers
Keep your transport buyers informed through a dedicated portal with real-time updates on their shipments.
Our portal gives your transport buyers full insight into their deliveries in real time. Track status, view delivery confirmations, and manage deviations – all in one place.
Ensure each recipient receives the correct delivery information for their specific shipment.
Let your recipients recognize your brand
Brand your customer-facing page according to your preferences – with your colors and logo.
Easily customize with your logo and brand colors to create stronger recognition for your recipients.
Tailor your communication based on sender – ideal if you consolidate goods from multiple senders.
Everything you need for a world-class customer experience
Tailored to your business
Timely updates
Customer experience
Want to see how pinDeliver can help you streamline your deliveries?
Want to invest in digital logistics and build a more sustainable operation?
Talk to us about what that could look like.
