A world-class customer experience
With our GET-page, the customer can easily follow their delivery order in real time with predictable and reliable arrival time (ETA). Do you have your own app that you want to use? We have integrations to send the communication through it!
⦿ Notification via SMS or email
⦿ Branding based on sender
⦿ Identification with BankID
⦿ Updated delivery instructions
Transparency in the delivery process
By digitizing the entire distribution process, pinDeliver can offer powerful tools to meet your customers’ demand for information. With real-time monitoring and a platform for communication flows, you can easily anticipate changes and proactively communicate with both customers and drivers.
⦿ Possibility of scanning at all levels
⦿ Open architecture for incoming and outgoing orders
⦿ The right interface for the right role in the chain
⦿ Hub App for ranking
Full control over the deliveries
With pinDeliver, you will be able to take back the control over all your deliveries. From the office, you can quickly and easily get an overview of all drivers and where they are in real-time. In addition, customer service can quickly answer questions and concerns regarding deliveries.
⦿ Real-time follow-up
⦿ Full control over all packages
⦿ Built-in case management
⦿ Dynamic ETA
Help on the way for the drivers
With pinDeliver’s driver app, your drivers get a new best friend that makes the whole working day easier. Once the route is planned and locked, the driver can be assigned a link to the delivery schedule. Here you will find all the information about the deliveries that the driver may need both before, during and after the deliveries. The app is available both as a web version and downloadable from Apple Store and Google Play.
⦿ Digital driving list
⦿ Proof of Delivery
⦿ Driving record
⦿ Register returns